Shipping policy

At Zippy, we are committed to delivering your orders quickly, safely, and reliably across Sri Lanka.

 Order Processing

  • All orders are dispatched within 24 hours of confirmation

  • Orders placed on weekends or public holidays will be processed on the next working day

 Delivery Timeframes

We offer fast delivery across the island:

  • Colombo & Suburbs: 1–2 working days

  • Islandwide: 2–4 working days

Please note that delivery times may vary slightly due to unforeseen circumstances such as weather conditions or courier delays.

 Delivery Information

  • You will be contacted before delivery to ensure availability

  • Please ensure your shipping details and contact number are accurate to avoid delays

  • Orders may require a signature upon delivery

 Returns

We offer a 14-day easy return policy for eligible items.

  • Returns must meet our return eligibility conditions

  • Please refer to our Returns & Refund Policy page for full details

 Need Help?

If you have any questions about your order or delivery:

Thank you for choosing Zippy.